Kontaktinformationen

Contact Us

We’re happy to assist you with orders, shipping, returns, refunds, and general inquiries through our official customer support channels.

Customer Support

Response Time

We normally respond to customer inquiries within 24–48 hours.

Response times may be longer during weekends, public holidays, promotional periods, or unusually high-demand periods.

To help us process your request efficiently, please include your order number and a clear description of your inquiry when contacting us about an existing order.

For your security, KicksPro will never ask you to provide your complete card number, card security code, or account password through email or telephone.

Customer satisfaction is central to everything we do, and we aim to provide clear support and timely solutions.